event services
Guest Communications
A fully tailored programme of communication for your guests, to make their experience as unique as yours.
The Pennsylvania Castle Estate is all about the finest in hospitality, in genuinely stunning surroundings – and not worrying about a thing. So we’ve designed our Guest Suite service to ensure the admin side of your wedding or event is a breeze, and that your guests’ anticipation, excitement and reassurance begins from the moment they receive your invitation.
As your special event draws closer, your guests will have questions, and you might like to fine-tune your itinerary or set-up. This is where Guest Suite is a godsend, effortlessly keeping everyone in the loop and allowing you to focus on your own planning and preparation, ensuring the event itself is uniquely memorable and runs like clockwork.
Guest Suite provides unique and inspirational guest experience, keeping you in timely and dependable contact with your guests. And as well as providing a single point of contact for any of your guests at the Estate, Guest Suite consciously provides paper and plastic-free communication.
Guest Suite is also perfect for sharing all the finer details of your special event. We can provide all Guest Suite options on and offline, and offer bespoke design and stationery for that truly unique look and feel.
The plan include:
- A welcome email, introducing the Estate and the team that will cater and care for them, and providing contact information for any questions about the venue.
- Comprehensive details of accommodation, and how to find it.
- Plans for their stay, such as itinerary and locations, facilities, and how to enquire about any dietary needs or menu choices.
- A pre-arrival and ad-hoc updates regarding any schedule changes, or important info on weather or travel.
- A post-event farewell email.
